FAQs

Videos

How to Register for Great Strides
Overview of the Participant Center
Sending Messages through your Participant Center
Personalizing Your Page(s)
Your Personalized Video

Get Started

How do I log into my account?
Click the Log In to Fundraise button at the top of the screen and enter your user name and password.
Is my username and password the same as last year?
Yes.  If you have forgotten either your username please click Forgot User Name? from the log in screen to be emailed your username. If you forgot your password, click Forgot Password? from the login screen to be prompted to change your password.
What do I do if I forgot my username and password?
You can reset your username password at any time. Click the Log In to Fundraise button and click the link that says “Forgot User Name? or Forgot Password?” Then, follow the prompts.
Can I register for more than one walk?
Yes! Before you register for your second walk, first log in using the username and password you created when you registered for your first walk. Then, find the walk you’d like to register for and complete the registration form. When you log into the Great Strides site you will see a “My Events” button at the top, right hand side of the screen. Click this button to visit the Participant Center of each event you registered for.
I tried to register as a member of a team, but I didn’t see my team listed.
Your team leader may not have registered yet. Contact your team leader to see if he or she has registered, or if the team name has changed.
Can I register a family member?
Yes, when you reach the registration summary screen of the registration process you will be asked if you’d like to register a family member. If you choose to do so, you should enter that person’s contact information, including a unique email address if they have one. You can register each member of your family and click “Complete Registration” when you’re finished.
Why did I get an email saying I am registered?
A family member registered you for the walk. See the question below for information on logging into your Great Strides Participant Center.
A family member registered me, how do I log into my Participant Center?
If your family member registered you and provided your email address, you will get an email indicating that you’ve been registered for Great Strides and providing a link for you to change your password. Once you’ve changed your password you can log into your Participant Center and start fundraising.

Participant Center FAQs

Are the participant center and my personal and team pages mobile responsive?
Yes, and this means that content will adjust depending on the size of your mobile device screen
How do I change a photo or video that I uploaded to my Personal or Team Page?
You can change a photo or video you uploaded at any time by logging into your Participant Center, then choosing the Personal Page or Team Page tabs at the top. You can upload new photos or videos. You cannot delete a video without help from your local Chapter, therefore if you wish to delete a video, please contact your local Chapter.
How do I remove the personalized video from my Personal page that appears on the front end of my page in the “My Video” section? (The video has a blue background and is titled “Help [First name] raise {goal amount]”.)
Please contact your local Chapter for help with removing personalized video from your personal page.
What options are there to send social messages to my contacts?
Within the participant center, click on the “Send Messages” tab. You can share fundraising or recruitment themed messages on social media via Facebook, Twitter, Linkedin, Google+ or your email client.
What options are there to send email messages through the participant center website?
While in the “Send Messages” tab, click on the white box outlined in blue titled “Send an email directly from your participant center”
Where do I update the goal so it updates on my personalized video?
From the participant center, click on the “Home” tab, then scroll down below the “Fundraising Resources” content area and use the yellow “Update goal” button next to your personalized video.
Where do I update the goal that appears on my Personal Page?
From the “Home” tab, click on “Edit” link that appears next to “Your Goal” towards the top of the page.
Where do I update the goal that appears on my Team Page?
Go to the “Progress” tab in the participant center, then click on the right side blue button for “Team Page”. Then click the “Edit” link next to “Your goal”.

 

Walk FAQs

How long is the Great Strides walk?
Most Great Strides walks are 3 miles (5 kilometers).
What happens if it rains on walk day?
Great Strides events are rain or shine, so you may need to bring an umbrella or a poncho. In the event of severe weather CF staff may cancel or postpone an event.
Will there be food and beverages at the walk?
Yes, all Great Strides events feature at least water and light refreshments.
Can I bring my dog to the walk?
You should contact the park or facility at which the event is held to determine if pets are allowed. Service animals are always welcome.
Does it cost anything to participate in the walk?
Registration for the event is free. We encourage everyone to fundraise and each walker who raises $100 will get a T-shirt on walk day.
How can I get a T-shirt on walk day?
Each walker who raises $100 will receive a T-shirt at the event.
Is the walk route stroller and wheelchair accessible?
All Great Strides routes are stroller and wheelchair accessible. If you have additional needs, please contact your local Chapter.
How can I volunteer on walk day?
Find your local walk and click on the “volunteer” button at the top of the page to submit your interest form to your local Chapter.
I do not see a walk listed in my hometown? How can I bring Great Strides to my community?
New walk sites are added every year thanks to the interest and support of local volunteers. If you are interested in hosting a Great Strides walk in your community, please contact your local chapter and tell them you are interested in expanding Great Strides to your neighborhood.