FAQs

Videos

How to Register for Great Strides
Overview of the Participant Center
Sending Messages through your Participant Center (Share Your Story!)
Personalizing Your Page(s)
Your Personalized Video (New!)

Facebook Fundraising

Instructional Videos on Facebook Fundraising
Facebook Fundraising 101

Facebook Fundraising 201

Why is the default donation amount for my Facebook Fundraiser so high?
The default donation amount is different for each donor and is determined by Facebook. This default cannot be changed, however donors can enter in the donation amount of their choosing.
When I registered I created a Facebook Fundraiser, but it’s appearing on my spouse's or friend’s Facebook page. Why?
If you registered on a shared computer and your spouse or friend was logged into Facebook at the time you created your Facebook fundraiser, it will have been created under their Facebook account. Please ask your spouse or friend to log into Facebook and end the Facebook Fundraiser (click the More button under the title of the fundraiser, then End Fundraiser). Then please contact your local Chapter and let them know that your registration was linked to someone else’s Facebook account for the fundraiser. Your registration will be deleted and you will have to re-register and then set up your Fundraiser again.

Virtual Participation

How do I register as a virtual walker?

Visit greatstrides.cff.org and click “register to walk” at the top of the web page. On the “find a walk” tab, input your zip code, state, or event name to find a walk near you. When you find the event, you’d like to sign up for, select “register” and then “register to walk.” Here you can choose from three options:

Join as an individual
Form a team
Join a team

If you are a returning participant, log into the website with your username and password from last year. Here, you can choose between registering as a walker or virtual walker. Select “virtual walker,” and complete the remaining prompts to finish your registration.

What does it mean to be a virtual walker?

As a virtual walker, you can participate in the Great Strides campaign, receive all fundraising rewards, and join the CF community virtually on walk day. We encourage you to share how you’re participating on social media by tagging the Foundation (@CF_Foundation) and using the #GreatStrides hashtag in your posts.  

Are virtual participants eligible to receive a t-shirt and recognition items?

Yes! Anyone who participates virtually can receive recognition items for meeting fundraising goals, regardless of whether or not you can attend the walk. Click to learn more about our 2020 recognition program.

Excited to get your 2020 Great Strides T-shirt? We are, too! This year’s Great Strides t-shirts will be available for any participant who has raised $100 or more when the Foundation’s offices reopen. Please stay tuned for more information from your local chapter office on distribution details. In addition, we encourage you to check out all the rewards available through our Great Strides recognition program.

We know many of you have already achieved your $500 Super Strider goal and many may still be working towards reaching that goal. Remember, walkers that raise $500 will earn a Super Strider badge to display on their Great Strides web page and are eligible for additional rewards. Stay tuned for more information about a special celebration for all Super Striders later this year.   

How can cash and checks be credited to my team? Where can I send them?

Please convert all cash donations into a money order or check. Checks can be sent to our centralized revenue processing center by visiting your participant center and selecting “offline donation form,” at the bottom of the page. Make checks and money orders payable to the Cystic Fibrosis Foundation. To finish mailing in your donation:

  1. Print the form.
  2. Detach the slip below.
  3. Mail checks or money orders along with the slip below to:

Cystic Fibrosis Foundation, P.O. Box 5004, Hagerstown, MD 21741-5004

I can’t participate virtually on the day of the event; can I choose a different date?

You can participate throughout the Great Strides campaign and virtually participate on a different date and remain registered for the walk.  We encourage you to share how you’re participating on social media, no matter the day, with the #GreatStrides hashtag.

Get Started

How do I log into my account?
Click the Log In to Fundraise button at the top of the screen and enter your user name and password.
Is my username and password the same as last year?
Yes.  If you have forgotten either your username please click Forgot User Name? from the log in screen to be emailed your username. If you forgot your password, click Forgot Password? from the login screen to be prompted to change your password.
What do I do if I forgot my username and password?
You can reset your username password at any time. Click the Log In to Fundraise button and click the link that says “Forgot User Name? or Forgot Password?” Then, follow the prompts.
Can I register for more than one walk?
Yes! Before you register for your second walk, first log in using the username and password you created when you registered for your first walk. Then, find the walk you’d like to register for and complete the registration form. When you log into the Great Strides site you will see a “My Events” button at the top, right hand side of the screen. Click this button to visit the Participant Center of each event you registered for.
I tried to register as a member of a team, but I didn’t see my team listed.
Your team leader may not have registered yet. Contact your team leader to see if he or she has registered, or if the team name has changed.
Can I register a family member?
Yes, when you reach the registration summary screen of the registration process you will be asked if you’d like to register a family member. If you choose to do so, you should enter that person’s contact information, including a unique email address if they have one. You can register each member of your family and click “Complete Registration” when you’re finished.
Why did I get an email saying I am registered?
A family member registered you for the walk. See the question below for information on logging into your Great Strides Participant Center.
A family member registered me, how do I log into my Participant Center?
If your family member registered you and provided your email address, you will get an email indicating that you’ve been registered for Great Strides and providing a link for you to change your password. Once you’ve changed your password you can log into your Participant Center and start fundraising.

Participant Center FAQs

Are the participant center and my personal and team pages mobile responsive?
Yes, and this means that content will adjust depending on the size of your mobile device screen
How do I change a photo or video that I uploaded to my Personal or Team Page?
You can change a photo or video you uploaded at any time by logging into your Participant Center, then choosing the Personal Page or Team Page tabs at the top. You can upload new photos or videos. You cannot delete a video without help from your local Chapter, therefore if you wish to delete a video, please contact your local Chapter.
How do I remove the personalized video from my Personal page that appears on the front end of my page in the “My Video” section? (The video has a blue background and is titled “Help [First name] raise {goal amount]”.)
Please contact your local Chapter for help with removing personalized video from your personal page.
What options are there to send social messages to my contacts?
Within the participant center, click on the “Send Messages” tab. You can share fundraising or recruitment themed messages on social media via Facebook, Twitter, Linkedin, Google+ or your email client.
What options are there to send email messages through the participant center website?
While in the “Send Messages” tab, click on the white box outlined in blue titled “Send an email directly from your participant center”
Where do I update the goal so it updates on my personalized video?
From the participant center, click on the “Home” tab, then scroll down below the “Fundraising Resources” content area and use the yellow “Update goal” button next to your personalized video.
Where do I update the goal that appears on my Personal Page?
From the “Home” tab, click on “Edit” link that appears next to “Your Goal” towards the top of the page.
Where do I update the goal that appears on my Team Page?
Go to the “Progress” tab in the participant center, then click on the right side blue button for “Team Page”. Then click the “Edit” link next to “Your goal”.

Walk FAQs

How long is the Great Strides walk?
Most Great Strides walks are 3 miles (5 kilometers).
What happens if it rains on walk day?
Great Strides events are rain or shine, so you may need to bring an umbrella or a poncho. In the event of severe weather CF staff may cancel or postpone an event.
Will there be food and beverages at the walk?
Yes, all Great Strides events feature at least water and light refreshments.
Can I bring my dog to the walk?
You should contact the park or facility at which the event is held to determine if pets are allowed. Service animals are always welcome.
Does it cost anything to participate in the walk?
Registration for the event is free. We encourage everyone to fundraise and each walker who raises $100 will get a T-shirt on walk day.
How can I get a T-shirt on walk day?
Each walker who raises $100 will receive a T-shirt at the event.
Is the walk route stroller and wheelchair accessible?
All Great Strides routes are stroller and wheelchair accessible. If you have additional needs, please contact your local Chapter.
How can I volunteer on walk day?
Find your local walk and click on the “volunteer” button at the top of the page to submit your interest form to your local Chapter.
I do not see a walk listed in my hometown? How can I bring Great Strides to my community?
New walk sites are added every year thanks to the interest and support of local volunteers. If you are interested in hosting a Great Strides walk in your community, please contact your local chapter and tell them you are interested in expanding Great Strides to your neighborhood.