FAQs
How do I log into my account?
Is my username and password the same as last year?
What do I do if I forgot my username and password?
Can I register for more than one event?
I want to register as a member of a team, but I didn’t see my team listed.
Can I register a family member?
Why did I get an email saying I am registered?
A family member registered me, how do I log into my Participant Center?
What is a Participant Center?
Get Started
Hover over the log-in button at the top of the screen. Spaces to enter your username and password will pop up.
Is my username and password the same as last year?
Since we have switched to the new web platform, your username and password from last year are no longer valid. Please refer to the Event Registration document for detailed instructions on how to register.
What do I do if I forgot my username and password?
You can reset your username password at any time. Hover over the login button and click the link that says “Need Help?” Then, follow the prompts.
Can I register for more than one event?
Yes! Before you register for another event, first log in using the username and password you created when you registered for your first event. Then, find the event you’d like to register for and complete the registration form. When you log into the Team CF site you will see a "My Events" button at the top, right-hand side of the screen. Click this button to visit the Participant Center of each event for which you registered.
I want to register as a member of a team, but I didn’t see my team listed.
Your team leader may not have registered yet. Contact your team leader to see if he or she has registered, or if the team name has changed.
Can I register a family member?
Yes, when you reach the "Registration Summary" of the registration process, you will see the "Register Family Member" button next to the "Complete Registration" button. If you choose to do so, you should enter that person’s contact information, including a unique email address, if they have one. You can register each member of your family and click “Complete Registration” when you’re finished.
Why did I get an email saying I am registered?
A family member registered you for an event. See the question below for information on logging into your Participant Center.
A family member registered me, how do I log into my Participant Center?
If your family member registered you and provided your email address, you will get an email indicating that you've been registered for a Team CF event and providing a link for you to change your password. Once you’ve changed your password you can log into your Participant Center and start fundraising.
The Participant Center is your fundraising hub for your event. You can access your participant center by clicking “Login” and entering your username and password. The Participant Center will help you share your story on your personal page, email friends and family asking and ask for support and track your fundraising progress.
